Pricing

Simple, transparent pricing

Choose the plan that fits your organization. Start free and upgrade as you grow.

Free

Freeforever

Up to 5 active members

500 MB storage

  • Basic scheduling
  • Member management
  • Document tracking
  • Email support

Premium

$20/month

Up to 25 active members

5 GB storage

  • Everything in Free
  • Priority support
  • Advanced analytics
  • Export member data

Ultra

$100/month

Unlimited active members

50 GB storage

  • Everything in Premium
  • Highest priority support
  • Request custom features
  • AI-powered scheduling

Details

Compare features

Team Management

Active members
Free5
Premium25
UltraUnlimited
Member profiles
Free
Premium
Ultra
Role management
Free
Premium
Ultra
Export member data
Free
Premium
Ultra

Scheduling

Shift scheduling
Free
Premium
Ultra
AI-powered scheduling
Free
Premium
Ultra

Storage & Documents

Storage
Free500 MB
Premium5 GB
Ultra50 GB
Document tracking
Free
Premium
Ultra
Expiration alerts
Free
Premium
Ultra
Advanced analytics
Free
Premium
Ultra

Support

Email support
Free
Premium
Ultra
Priority support
Free
Premium
Ultra
Request custom features
Free
Premium
Ultra

Giving Back

5% of revenue donated monthly

We know firsthand how tight budgets can be. That's why every month, we donate 5% of our total revenue to a volunteer fire or EMS agency—because the organizations that give so much deserve something back.

FAQ

Frequently asked questions

Can I change plans later?

Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you'll get immediate access to the new features. When you downgrade, you'll keep your current features until the end of your billing period.

What happens if I upgrade from Premium to Ultra in the middle of a billing cycle?

When you upgrade, we prorate the charges. You'll only pay the difference for the remaining time in your current billing period, and then the full new rate starting on your next billing date.

What counts as an 'active member'?

Only active members count toward your plan's limit. When someone leaves your organization, simply takes a break or leave of absence, you can mark them as inactive instead of deleting them—their historical records, certifications, and scheduling history are preserved forever, but they don't count against your limit. This means you never have to lose valuable data just because someone isn't currently active.

What happens when I hit my active member limit?

You'll receive a warning when you're approaching your limit. Once you reach the limit, you won't be able to add new active members or take important actions like scheduling until you upgrade or deactivate existing members.

Is there a free trial?

We don't offer a free trial because our Free plan is free forever! Start with the Free plan and upgrade whenever you're ready for more features.

How does billing work?

For paid plans, you'll be charged at the beginning of each billing cycle. Annual plans save you 17% compared to monthly billing. You can cancel anytime, and you'll keep access until the end of your billing period.

Can I get a refund?

We don't offer refunds for partial billing periods. However, if you cancel, you'll continue to have access to paid features until your current billing period ends.

Ready to get started?

Join organizations that trust Turnout for their scheduling and member management.